Years of experience
in international Operations
OPERATIONS & SUPPLY CHAIN ADVISORYYour business is growing.
Your business is growing.
Are your Operations
ready to scale?
We help startups, scaleups and international companies solve concrete problems across logistics, fulfilment, supply chain and procurement.From diagnosis through implementation.
ANALYSISIMPLEMENTATION
European markets
direct responsibility and projects
Infrastructure programme
managed end-to-end
From strategy to execution
teams, costs, suppliers and implementation
Experience gained in previous rolesAmazonLogistics networks, infrastructure and international launches HelloFreshEnd-to-end Operations leadership and operational transformation AmplifonProcurement and Supply Chain transformation
WHERE WE CAN HELP
All servicesWhen Operations start constraining growth.
01⇄
Logistics costs and 3PL partners
THE SIGNALCosts, contracts or service levels are no longer sustainable.
HOW WE HELPCost analysis, tenders, selection and negotiation of 3PLs and carriers.EXPLORE THE SERVICE →02▦
Warehouse and fulfilment under pressure
THE SIGNALVolume and complexity are outgrowing capacity and processes.
HOW WE HELPWarehouse design, throughput, productivity, KPIs and process improvement.EXPLORE THE SERVICE →03◎
Operational growth and expansion
THE SIGNALCapacity, a new channel or a new-market operating model must be built.
HOW WE HELPBusiness case, network design, partner selection, launch and stabilisation.EXPLORE THE SERVICE →04%
Procurement and suppliers to structure
THE SIGNALSpend, renewals and supplier performance are still managed reactively.
HOW WE HELPSpend analysis, sourcing, negotiation, contracts and supplier governance.EXPLORE THE SERVICE →SENIOR LEADERSHIP, WHEN NEEDED
Let’s talk →Not ready for a full-time structure?
OPERWARD can support the leadership team on one critical decision or stay with the project through implementation.
Not theoretical documents.
OUR APPROACHFrom analysis
01 02 03 04
From analysis
to implementation.
We start with the data and the economics of the problem. We build a practical solution, support execution and measure what changes.
Understand
Data, economics, processes and real constraints.
Design
A practical solution proportionate to the company’s stage.
Implement
Tenders, negotiations, partner selection and launch.
Measure
Clear KPIs, defined ownership and verifiable outcomes.
Practical, end-to-end involvementRemote for efficiency · On-site when it matters
PROJECTS & RESULTSComplex problems.
Explore projectsComplex problems.
Concrete outcomes.
AMAZON · 3PL LAUNCH01
NETWORK & INFRASTRUCTUREExplore the full project→
Launching a new 3PL operating model
When a delayed Sort Centre created a critical capacity gap ahead of Peak, Giulio developed an alternative to the original internal solution: Amazon’s first outsourced ATS Sort Centre in Europe. He owned the business case, supplier selection and commercial negotiation, then coordinated the model through launch and ramp up.
€9M+cash flow savings delivered
€3M+upfront investment avoided
−50%variable cost per unit after 6 months
ON TIMElaunched during Covid, before Peak
HELLOFRESH · OPERATIONS02
OPERATIONS TRANSFORMATIONExplore the full project→
Building a leaner, more reliable operation
As Head of Operations Italy, Giulio led a cross-functional team of around 15 across procurement, production, logistics, quality and customer care. Together, the team redesigned supplier agreements, introduced controlled recovery processes for courier failures and transitioned to a 25% leaner structure while improving every operational KPI.
−20%compensation costs year on year
20%+ → 0employee turnover, 2024 to 2025
−25%team, all operating KPIs improved
2025Product of the Year
AMAZON LOGISTICS · PARTNER NETWORK03
LAST MILE CAPACITYExplore the full project→
Turning partner acquisition into delivery capacity
To support rapid growth in the UK and Spain, Giulio designed and launched the acquisition model for Amazon’s Delivery Service Partner 2.0 programme. He built the process from lead generation through selection and onboarding, converting a new partner proposition into operational capacity within four months.
1,000+prospective partners generated
40+DSPs onboarded in 4 months
300k+daily parcel capacity in the UK
100k+daily parcel capacity in Spain
FIELD EXPERIENCE
Experience built in the field, applied directly to your project.
ABOUT OPERWARDAn independent boutique.
An independent boutique.
Senior experience, direct involvement.
OPERWARD helps growing companies make and implement complex decisions across logistics, fulfilment, supply chain and procurement.
The firm is led by Giulio, an Operations leader with 10+ years of international experience across Amazon, HelloFresh and Amplifon. Every engagement receives direct senior involvement.
10+ yearsInternational Operations6 countriesDirect responsibility and projects across Europe1 leadSenior involvement end-to-end
Are your Operations becoming
a constraint on growth?
Tell me what is happening. In 30 minutes, we will clarify the priorities and whether working together makes sense. No charge and no obligation.
Let’s discuss your Operations30 minutes · no charge